When submitting a support ticket you will be asked to give the following information:
- Subject: Please include the site name and a brief description of the issue or request
- Site(s) the issue or request is for
- Page(s) on the site the issue or request is for:
- Item(s) on the page the issue or request is for: (e.g. "header banner image")
- Please give a detailed description of the issue or request. Please list any specific functional or design requirements and include any images, logos or brand guidelines where relevant. If this is a bug fix, please include a screenshot if possible.
Please give as much detail as possible, any links or screenshots you can add where relevant are always helpful too.